Privacy Policy

At Pelicana, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, place an order, or interact with our services.

We may collect personal details such as your name, email address, phone number, delivery address, and payment information when you place an order. We may also collect preferences such as your chosen location or favorite menu items to enhance your experience.

Your information is used solely to support our services, including order processing, delivery, customer support, and promotions you choose to receive. We may also use your contact details to send important updates, offers, or notifications, which you can opt out of at any time.

We take data security seriously and use reasonable safeguards to protect your personal information. However, as with all digital systems, we cannot guarantee absolute security of data transmitted or stored electronically.

We will never sell or trade your personal data. We may share your information only with trusted third-party service providers (such as payment processors, delivery partners, or analytics providers) who assist us in operating our services, and only under strict confidentiality agreements.

You can request access to, update, or delete your personal information at any time by contacting our customer support team. We respect your right to control your data.

Pelicana’s website may include links to third-party services or partners. We are not responsible for the privacy practices or policies of those third-party sites.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page, and we encourage you to review the policy periodically.

By using Pelicana’s website or services, you consent to the practices described in this Privacy Policy.

This policy is effective as of July 14, 2025.